- I have forgotten my password, what can I do?
If you have forgotten your password you may reset by following the password reset procedure. Simply follow these easy steps:
- Why is my email address rejected by the registration process?
If your email address is being rejected when you try to register on this website, this is usually because our system has identified that the email address in question already exists.
- My login email address/password doesn't work?
In order to access your online account you need to supply your email address and password so that the system can authenticate and confirm you are who you say you are and that you have access to the details you will be trying to retrieve. Therefore your email address and password must exactly match the information we have held in our system.
If you have any technical difficulty in submitting your application please telephone Patti Gram, HR Services Manager, on 020 7911 5516, Monday through Friday between 10am and 6pm GMT. You may also email p.gram@ioe.ac.uk.
- I have a new email address. How can I change my login?
If you have changed your email address and no longer have access to the email address you used to register, please contact us with details of your old and new email address.
- Who do I contact if I have technical difficulties in submitting my application?
You may submit your online application up to 10pm on the job closing date. If you try to submit an application after this time, the system will advise you that the job has been closed. If you have any technical difficulty in submitting your application please telephone Patti Gram, HR Services Manager, on 020 7911 5516, Monday through Friday between 10am and 6pm GMT. You may also email p.gram@ioe.ac.uk.